Bad news for anyone working in the web or design or seo industry as Google have decided that as a result of customer needs they will not list any of these businesses with the map at the top of the search results if you put “web design town” into the search box. Sometimes it will list the map entries at the top of the search results if you write “web design IN town” but how many searchers will know that!! Isn’t this just clear discrimination by Google against anyone involved in the web design business. Why would they do that particularly when we very effectively were selling Google’s services to our clients. Are we really going to promote Google’s services when they make our industry invisible in this way?
I found particularly disturbing the response in the thread below from Joel a Google employee; (my emphasis)
“Hi Folks -
Earlier thread, Brian (BB- baseonballs) noted that this may be related to a known issue regarding the display of local search results on
google.com. After further investigation, they are slightly different, and I’ll explain our intent.
Today, we’re intentionally showing less local results for web design / SEO queries. For example, [web design sacramento] doesn’t display local listings today. We believe this is an accurate representation of user intent. In some cases, we do show local listings, however (as NSNA/php-er noted) [web design in bellingham]. I’m sure some of you feel we should be displaying local results for queries like [Web Design Vancouver]. I understand that concern, but based on our understanding of our users, we feel this is the right decision for now.
I’ll give the usual disclaimer that we’re constantly working on improving the user experience and results will vary over time. So, this could change in the future, but I wanted to be explicit about what we’re doing today.”
See the long thread regarding this on the link just below, and here is my Twitter on it;
Discrimination-Google confirms it no longer lists local map results for web design, seo unless the word in or near used!!
http://goo.gl/4a52
If you agree or disagree please leave your comments below.
I was going to write more but it is best said by R Milne today in the same Google thread;
“
Joel H: “some SEOs/web designers want their website, not a local listing, to be the primary destination”
The local listings link directly to businesses websites, how could any SEO / web designer not want users to see their business shown in a group of local listings???
Joel H: “we think this is a better user experience”
“Using words in or near seem to be suggestive of a different intent”
In what way is a search for something like “website design sacramento” any different at all from a search for “website design in sacramento” ??? The first search is just shorthand for the second one.
Google gave users on screen hints for years and years along the lines of “in is a very common word and was not included in your search”, that’s how users have been educated to search and so now they quite reasonably expect to not have to use common words like in and near. They don’t have to when they’re searching for other businesses so why would it occur to them to use those words when they’re searching for SEO and web design companies???
The other thing that hasn’t been addressed is why some searches for website design and SEO are still working as before? Why on earth would user intent differ from country to country?
Working examples:
Italy -
website design rome
website design milano
website design parma
Australia -
website design sydney
website design melbourne
website design brisbane
France -
website design paris
website design bordeaux
website design lyon
In short, how can any of what’s been happening with local listings possibly be considered a “better user experience”
This is the reply I have just left and as you can see I think Google are making other moves to disable web design and SEO companies in search;
Sorry Joel that is rubbish as said above everyone knows NOT to use “IN” that’s how Google has trained users. You are now using that to discriminate against the webs design and seo trade. This IS discrimination.
Web design is the hardest area to seo for due to the number of businesses. All of us except the very large companies rely on local business so we optimise our sites for our business say website design but then rely on the map listing to bring us to the local areas attention. Now we will have to dilute our seo’ing to include local area place names.
I have tried twittering about this but contrary to what I would expect, ie a heated real-time debate on the issue, I have been met with apathy and someone in an SEO company, said they thought that Joel’s last comment on the Google Maps thread represented backtracking! This is clearly idiotic as, in my view Joel simply confirms his original stance. My twitter is @S3_Web_Design, do see the link at the right hand side.
So many promote Twitter as a real time vehicle for lively debate but in my experience it still seems to just consist of a lot of voices shouting out and “showing off” about their own lives or businesses but no-one much listens.
As I have said – Google’s action is, in my view, clear discrimination against our industry and ridiculously WE are the one set of people who promote Google’s map service to our clients. In web design we can’t hope to be global, well not for a few years yet (!!), so we have to be LOCAL. Web design and SEO are, after all, the business/industry that is, by default, the most highly represented on the internet, we have more competition on the internet than ANY other business!! Google are really not playing fair.
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